workFile MI - Management Information

workFile MI empowers organisations to make the best use of the data captured within their workFile ECM solution. In addition the workFile MI module can be integrated with other repositories and data stores within your organisation, bringing together this data and providing a singular intelligent reporting store.

Some of the business drivers for workFile MI are:

• Provide a singular intelligent reporting repository
• Monitoring internal systems, aiding in support and maintenance
• Identify trends and future requirements
• Optimisation of licenses, performance and costs

Some of the business benefits of workFile MI are:

• Draw reporting information from a singular repository reporting store
• Use all the information available to form reports, make decisions and plan for the future
• Reduce administration costs
• Reduce system maintenance and support costs
• Optimise licenses and performance
• Plan for future IT requirements based on identified demands
• Ensure system implementations and maintenance is carried out in a structured, supported environment
• Identify system consolidation candidates

Some of the features of workFile MI are:

• Draw data from all workFile ECM repositories
• Options to draw information from other repositories and data stores
• Build reports based on all available information to the organisation
• Build reports quickly
• Leverage consultant professionals, on hand to help with report design and implementation as part of your support and maintenance package
• Review license usage
• Review tuning and performance
• Review system uptime
• Monitor work loads and loading on each workFile ECM module
• Identify team / section / department productivity
• Identify trends
• Identify growth areas, system growth requirements
• Predict future trends, and system requirements
• Model future impacts and requirements, reporting on findings
• Recieve notification of issues and problem areas before they escalate
• System down notification and escalation business process management options
• Locate other data stores on the network

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